Nexus Service Platform

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So, you're thinking about buying a mulching machine... You want the best, but you're worried about service? You think if I buy from a dealer, I'll have instant access to parts and service, but you may already know the way it really works...




Most equipment dealers make you move your machine to their shop for service. Then you wait for days or most likely weeks before you find out what's even wrong. You wait even longer to get it fixed. What happens during all that time? No revenue from that machine... your projects are on hold... and if you have an employee operator, he still wants to get paid! Most folks agree. Gyro-Trac makes the best mulching machines in the world, but you're thinking there's no dealer for service. And the factory is too far away. You might as well be in space like the Apollo 13.


Say again, please remember that an explosion almost took the lives of those brave astronauts. You'd feel like that helpless and all alone, right? You still want the best. So you do buy a Gyro-Trac machine and you're happy you're making money, but suddenly like all machines, it breaks down your life may not be on the line like as astronauts, but you and your family's livelihood is, and that's a big deal. So, now what Apollo 13 had mission control in Houston from far away, they could monitor the spacecraft in real time. They had two way communication. They had an expert team of technicians and engineers focused on the problem. Their exact replica is on the ground working day and night to identify the problem and develop a fast solution to help those guys fix their spacecraft and get home. Even from far away, they were not alone.


When you buy a Gyro-Trac machine, you're not alone. Either you have a mission control. You can call day or night, seven days a week. It's the gyro track nexus service hub. The word nexus means a center point and the nexus service hub is a communications platform that is there for one reason only to keep your machine running. The nexus service hub is staffed by a team of dedicated experts, engineers, and technicians working 24 seven.

To help you with your machine. The nexus service team can monitor and diagnose your machine remotely, just like mission control at NASA, they have access to test engines complete with working hydraulics and electronic harnesses. They can call up and send parts, catalogs and diagrams. They simply know what to do. Every Gyro-Trac machine has its own internet, WiFi connection and even has its own cell phone number.

When you need help, we'll be able to communicate with you anytime day or night, anywhere in the world.


And with data flying through the clouds. NEXUS can see engine hydraulic and electronic data from your machine. You can send and receive video pictures, diagrams, and more. Just imagine what if your problem is something simple. You may have the pie for not even need apart, could be back in business the same day that can happen with an old fashioned dealer network.

You'll be out of business for possibly weeks. All of that waiting for a five minute things not. So with Gyro-Trac's NEXUS, if you need a part, the nexus service hub can ship it to you overnight. Then show you how to put it on face to face over the internet. You will be back in business fast for warranty work. Instead of paying a slow old fashioned dealer network to handle it, we pay YOU! Yep, that's right... we pay you. 

A solution is developed and if parts are needed, they can be sent overnight. And nexus is there for you. Pass the warranty for the life of your machine to help you breeze through regular service, parts, selection, and factory scheduled maintenance. You can do the work yourself, or you can use your favorite local service professional. If you don't have a local technician, we will help you find one. They won't need special training because they'll have access to nexus. These local technicians will become part of the GT fast network GT F A S T stands for Gyro-Trac Factory Authorized Service Technician. The nexus service platform puts you back in control of your business back to work faster, making your clients even happier for decades. Gyro-Trac has been at the top of its industry, always with the best technology, always ahead of the competition. Now with the nexus service platform and the GT fast network Gyro-Trac has cracked the code, taking a space age leap into the future, redefining the heavy equipment service model.



There is no better service program in existence than the NEXUS service platform. A powerful game changer, truly the faster, better way to service your Gyro-Trac machine. But wait, there's more, no, we don't offer a two for one deal like our TV, but for a limited time, when you buy a new mulching machine from gyro track for an entire year, we will provide you with free teeth, free oil and filters and factory scheduled maintenance performed at your location by you or your Gyro-Trac.

So, the legend continues...  Gyro-Trac truly the faster, better way to clear land. And now the faster, better way to service your machine much faster with Gyro-Trac.

When you buy a Gyro-Trac machine, you're not alone. Either you have a mission control. You can call day or night, seven days a week. It's the Gyro-Trac NEXUS service hub. The word NEXUS means a center point and the NEXUS service hub is a communications platform that is there for one reason only to keep your machine running. The nexus service hub is staffed by a team of dedicated experts, engineers, and technicians working 24 seven.

To help you with your machine. The NEXUS service team can monitor and diagnose your machine remotely, just like mission control at NASA, they have access to test engines complete with working hydraulics and electronic harnesses. They can call up and send parts, catalogs and diagrams. They simply know what to do. Every Gyro-Trac machine has its own internet, WiFi connection. It even has its own cell phone number. When you need help, we'll be able to communicate with you anytime day or night, anywhere in the world.





Keep Your Gyro-Trac Machine In The Field Longer


Less Downtime • Less Trips To The Dealer • Rapid Repairs

With Our Industry Leading Technology, We Can See Real Time Engine & Hydraulic System Data Over Cellular Networks



Connected To The Cloud Through WI-FI & Cellular Network Platforms



NEXUS Touch command and control technology is an application hosted on a touch screen iPad that connects the operator to the Gyro-Trac machine, the Gyro-Trac machine to remote experts, and remote experts to the operator – all in one, real-time NEXUS of Communication.



Why Use The Nexus Platform?



New for 2021: THE GT APP


The word NEXUS is defined as a connection linking two or more things.

The central and most important point or place.

NEXUS Service Platform was inspired by NASA’s Apollo 13 moon mission, where a catastrophic explosion damaged the command module. The engineers and technicians that knew how to diagnose and fix the problem were all back at Mission Control, and the only way to save the crew was through rapid response – accurate, frequent communication. Soon, the astronauts were armed with information. They fixed the problem and got home.

The phrase “Houston, we have a problem,” made famous by subsequent films about the incident, explains how many of you may feel when your machine breaks down, and you’re in the dark about what’s wrong and how or when it will be fixed. Gyro-Trac understands that at times, you may feel like saying “Gyro-Trac, we have a problem.” Lives may not be at stake, but the life of your business is extremely important to you and your family, and to us.







Introducing the ultimate extension of NEXUS: The GT App


- New Training Videos Added Weekly

- Connect with other GT Forestry Mulchers

- Get all of the important Gyro-Trac Updates!